1. Eligible Refunds

We may issue a refund if:

• You made a duplicate purchase of ShortsPie.
• You accidentally purchased the wrong product.
• ShortsPie is proven to have a technical issue that prevents it from functioning on your system, and our support team is unable to resolve the problem within a reasonable timeframe.

2. Refund Request Window

• Refund requests based on technical issues must be submitted within 30 days of purchase.
• Requests made after this period will not be eligible.

3. Non-Refundable Situations

Refunds will not be granted for:

• Change of mind after purchase.
• Failure to learn or use the Software properly.
• Requests submitted after the 30-day window.
• Situations outside the limited conditions listed above.

4. How to Request a Refund

To request a refund, you must contact us at:
📧 support@shortspie.com

Please include your order details and reason for the request. Refunds will be processed through the original payment method if approved.

5. Final Decision

All refund decisions are made at the sole discretion of ShortsPie. ShortsPie reserves the right to approve or deny refund requests in line with this Policy.